Contact
A real email address, read by the person who built Kenara. Not a ticket queue.
[EMAIL]
Most messages get an answer the same day, and everything gets one inside two business days. If you have asked something and heard nothing after that, assume it went astray rather than that you were ignored, and send it again.
Worth writing about
Questions before you sign in — what it does with your data, what happens to your Google listing, whether it suits your kind of business. Asking first is the sensible thing to do and we would rather you did.
A reply that came out wrong. These are the most useful messages we get, and they change the product. If a draft said something you would never say, we want the review and the draft.
Deleting your account and everything we hold. Say the word and it is done, permanently — see the privacy policy for exactly what that removes.
Who you're writing to
Kenara is operated by [LEGAL NAME], [ADDRESS].