About Kenara

Most businesses answer almost none of their reviews. Not because anyone doesn't care — because a good reply takes ten minutes of thought, the difficult ones take thirty, and both arrive at the end of a day that already ran long.

So the reviews sit there. The good ones go unthanked and the hard ones go unanswered, which is the version a future customer reads.

It reads every review on your Google Business Profile and writes a reply to each one in your voice — your tone, your sign-off, your way of putting things. The replies are waiting the next time you open it.

You read them, change anything you want, and approve. The ones that need real thought are sorted to the top so you spend your attention where it matters. Nothing is ever published to your Google listing until you have approved the exact words.

Any business that gets Google reviews and wants to answer them properly.

Auto repair shops, restaurants and cafés, salons and barbers, hotels, gyms, contractors, HVAC and plumbing, retail, cleaning companies, pet services. Those are examples, not a list to measure yourself against — if your customers leave you reviews, this is built for you.

It doesn't assume you're the owner, either. Plenty of businesses have a manager or someone on the team who handles the replies. Kenara writes in your business's voice and signs off however you tell it to.

Two honest limits. Today Kenara connects one location per account — support for several locations is the next thing being built. And healthcare, veterinary practices and law firms need their own approach before we can serve them well: replying publicly in those fields can confirm that someone was a patient or a client, and that deserves a policy written for it rather than a general one. We'd rather say that plainly than let you find out later.

We will never write a fake review or ask you to. We will never publish anything to your Google listing that you have not read and approved. We will never invent a detail about your business, and we will never have a reply admit fault on your behalf for something like work quality, billing, safety or anything a lawyer would call liability.

When a review needs a human judgment rather than a written reply, we say so and leave it to you. Some things should come from you and nobody else.

Kenara is built and run by [FOUNDER NAME], based in [LOCATION]. One person, not a call centre — which means the reply you get when you email is from the person who wrote the software.

[A SENTENCE OR TWO IN YOUR OWN WORDS — why you started this, what you want it to be.]

Kenara is new. We're working with a small number of businesses to get the replies right before charging anyone, so there is currently no price and no card required. When that changes, it will change with notice, not quietly.

If you want to ask something before signing in, get in touch.